Contact Us
Updated last on Aug. 13th, 2007
Problems? Suggestions? We’d love to hear from you!
If there is a problem with an order:
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And you are the person who placed the order, you can refer to it by your email address, your name or your order number. If you placed multiple orders, then providing the order number will minimize confusion.
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If you didn’t place the order but instead received it as a gift, please refer to the order by your name.
If you prefer to email us from your email program instead of using the contact form, Click here to send mail.
Our store phone (voice or fax) is 716-824-3489.
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Sorry that we are unable to take your Sponge Candy order over the phone. Please use our web site’s shopping cart order taking system. It’s easy to use and your credit card data is secured by the experts. More information here. (soon)
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We are usually available by phone Monday through Saturday from 10am to 5pm eastern time but store demands, candy making operations or the occasional family emergency might require a message to be taken for a later call back.
Our mailing address is:
Ko-Ed Candies
285 Abbott Road
Buffalo NY 14220
See a map, get directions or other information here.
